Privacy Policy

Who is responsible for processing your data?

Identity: WE ARE SUNDESK S.L., VAT Number: B67823377

Postal Address: Av. Juan Sebastián Elcano, 24. Málaga 29017

Phone: +34 951 204 624

DATA PROTECTION OFFICER

In accordance with the current legislation on Personal Data Protection, WE ARE SUNDESK S.L. informs the user(s) (the "User(s)") of the website www.sundesk.es (hereinafter, the "Website") about the Privacy Policy that will be applied in the processing of the personal data that the User provides, whether it is during registration on the Website through the registration form provided for this purpose, subscribing to the newsletter, or during the purchasing process or interactions with WE ARE SUNDESK S.L.

By providing WE ARE SUNDESK S.L. with their personal data, the User expressly consents, using the mechanism provided for this purpose, to WE ARE SUNDESK S.L. processing these data in accordance with the terms set out in this Privacy Policy, which will constitute the legal basis for their processing.

What type of information do we collect?

"WE ARE SUNDESK S.L. may collect personal information from users of the Platform through the corresponding forms, namely, name, email address, postal address, and/or phone number when the User visits the Platform, registers, places an online order, or contacts hola@sundesk.es.

Additionally, WE ARE SUNDESK S.L. collects all information related to their navigation on the Platform and their interaction with the brand.

Failure to provide certain information marked as obligatory may result in the inability to manage your registration as a user or use certain functionalities or services available through the Platform.

The data voluntarily provided by the User during the use of the Website will be included in a file owned by WE ARE SUNDESK S.L. for processing purposes as indicated in this Privacy Policy. In accordance with current legislation on the protection of personal data, particularly in Regulation (EU) 2016/679 of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data and the repeal of Directive 95/46/EC, WE ARE SUNDESK S.L. will maintain the corresponding register of activities for the processing of personal data.

WE ARE SUNDESK S.L. has taken the necessary technical and organizational measures to maintain the required level of security, depending on the nature of the personal data processed and the circumstances of the processing, in order to prevent, to the extent possible and in accordance with the state of the art, its alteration, loss, unauthorized processing, or access."

For what purpose do we process personal data?

The personal data you provide us with, and those you provide us with at any time, will be included in an automated file for which WE ARE SUNDESK S.L. is responsible, for the following purposes:

a) Manage your registration as a user on our Platform.

b) Develop, fulfill, and execute the sales contract entered into when you purchase products from WE ARE SUNDESK S.L.

c) Inform, process, manage, and send your order (and potential return) as well as the perfection of the sales contract for the products you have acquired.

d) Contact you via email, phone calls, SMS, or other equivalent electronic communication means regarding updates or informative communications related to the functionalities, products, or services contracted, including security updates of the Platform, whenever necessary or reasonable for its execution.

e) Attend to and follow up on the inquiries and requests you address to us through our Customer Service or in our stores.

f) Provide you with information about products marketed by WE ARE SUNDESK S.L., as well as any complementary products, including sending future commercial and advertising offers through any available communication channel, including SMS to mobile, email, etc.

g) User profile development.

h) Conduct market studies and statistics on our products.

For how long do we retain the data?

The personal data provided will be kept for as long as the commercial relationship or the one that originated the processing is maintained. If you decide to cancel your personal data, they may be kept in our databases for the periods provided for by the legislation in order to comply with tax and accounting obligations and will be deleted once the legal or applicable time limits have expired.

Newsletter Subscription

In the event that you authorize your subscription to the newsletter of www.sundesk.es, we will provide you with information about our products and services through various means, including, among others, email, any other equivalent electronic communication means, such as SMS.

Subscribing to the newsletter of WE ARE SUNDESK S.L. may involve the use of your personal data to provide you with personalized advertising related to our products and services through emails, SMS, or other electronic means, whether our own or those of collaborating third parties. In order to improve the service we provide to you, please note that personal data related to your purchases in our online and physical stores, as well as your tastes and preferences, may be used for the purposes of analysis, user profile generation, marketing studies, quality surveys, and improvement of interaction with our customers.

If you are a registered user, you can change your preferences regarding the sending of such commercial communications through hola@sundesk.es or through any functionality that may exist for this purpose on the Platform.

Additionally, you may unsubscribe through the link provided for this purpose in each of our newsletters, following the instructions provided.

What legitimizes us to process the data?

The legal basis for processing your data as a customer is the contractual relationship established when purchasing products from WE ARE SUNDESK S.L. and compliance with commercial, tax, and accounting obligations.

The communication of offers and promotions, the sending of advertising through any means of communication, as well as the creation of profiles and the transfer of your personal data to third parties, are based on the explicit consent requested from you.

To which third parties can we communicate the data?

In order to provide you with a quality service, WE ARE SUNDESK S.L. is obligated to provide certain user data to other companies that collaborate in the provision of the service (transporters, financial entities, courier companies, communication sending companies, profile creation companies, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out.

By accepting this Privacy Policy, you expressly authorize WE ARE SUNDESK S.L. to transfer the personal data you provide to other companies within the group or collaborating third parties of WE ARE SUNDESK S.L., whether they are inside or outside Spanish territory, and provide a level of protection equivalent to that established in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), Organic Law 15/1999 of December 13 on the Protection of Personal Data (LOPD), and other current regulations on the subject.

In any case, the third parties with whom certain personal data is shared will have previously demonstrated the adoption of adequate technical and organizational measures for their proper protection.

WE ARE SUNDESK S.L. does not sell customer data to third parties under any circumstances

What are your rights regarding personal data?

The User may exercise their rights of access, rectification, erasure, and objection, as well as limitation and data portability in accordance with the current data protection regulations. These rights must be exercised through a written communication signed by the data subject, including their address and attaching a copy of their National ID card or another valid identification document, addressed to WE ARE SUNDESK S.L. at the email address provided in the header.

Furthermore, the User may object to receiving commercial communications from WE ARE SUNDESK S.L. and withdraw their consent without affecting the lawfulness of the processing for other purposes.

WE ARE SUNDESK S.L. informs its Users of the possibility of lodging a complaint with the Spanish Data Protection Agency if they believe that their rights have not been properly addressed in accordance with the provisions of this section.

Cookie Policy

Cookie Information

What is a cookie?

A cookie is a small text file that a website places on your PC, phone, or any other device, containing information about your browsing on that site. Cookies are necessary to facilitate navigation and make it more user-friendly, and they do not harm your computer.

While this policy uses the general term "cookie" because it is the primary method of storing information used by this website, it also refers to "local storage" in the browser for the same purposes as cookies. In this sense, all the information in this section also applies to this "local storage.

What are cookies used for on this website?

Cookies are an essential part of how our website works. The main purpose of our cookies is to enhance your browsing experience. For example, they are used to remember your preferences (language, country, etc.) during navigation and on future visits.

The information collected in cookies also allows us to improve the website by estimating usage numbers and patterns, adapting the website to individual user interests, speeding up searches, and more.

On occasion, if we have obtained your prior informed consent, we may use cookies, tags, or similar devices to obtain information that allows us to display content to you from our website, third-party websites, or other media based on an analysis of your browsing habits.

What are cookies NOT used for on this website?

We do not store sensitive personally identifiable information such as your address, password, credit or debit card data, etc., in the cookies we use.

Who uses the information stored in cookies?

The information stored in the cookies on our website is used exclusively by us, except for those identified as "third-party cookies," which are used and managed by external entities to provide services requested by us to improve our services and the user experience when browsing our website. The main services for which these "third-party cookies" are used include obtaining access statistics and ensuring payment operations.

How can I avoid the use of cookies on this website?

If you prefer to avoid the use of cookies on this page, considering the above limitations, you must first disable the use of cookies in your browser and then delete the cookies stored in your browser associated with this website.

You can disable, block, or delete the cookies from this website at any time by adjusting your browser settings following the guidelines below. Although the configuration of each browser is different, it is common to configure cookies in the "Preferences" or "Tools" menu. For more details on configuring cookies in your browser, consult the "Help" menu.

Which specific cookies does this website use and for what purposes?

Below is a reference to the cookies, tags, or similar devices used by this website, along with information about their purpose (own or third-party) for each of them.

OWN:

User identification
Session identification
Browsing status
User selections, e.g., country and language
Favorites
Shopping cart
Protocols for managing domains

THIRD-PARTY:

Google – Used for advertising and to track browsing habits during each session.
Facebook – Used for advertising purposes.